POLICIES & OTHER INFO
We limit the number of groups & sites available to ensure our guest privacy and to help maintain the tranquility of our grounds. This equates to higher prices than what may be found at other facilities.
In order to book directly with us you must be either a returning guest or a vetted traveler with 1 or more positive reviews from a platform such as Airbnb or Vrbo. If you are not a vetted traveler or are a first time visitor, you must first book through a vacation rental platform before you can book directly with us. We are sorry for any inconvenience this may cause. We try our very best to give all of our guests the best experience possible. Thank-you for understanding!
Security Deposit Policy:
A security deposit for our cabin rentals in the amount of $300.00 is required at the time of reservation. Deposit is fully refunded once premises has been inspected and no damages have been found (within 5 days of departure). Full security payment due when site is booked.
Currently we only accept reservations from return guests whose account is in good standing or guests who have been vetted through a reputable platform such as Airbnb or Vrbo with 1 or more acceptable ratings. All reservations require a $300.00 security deposit. We accept credit cards or PayPal. 2 nights minimum; 3 nights minimum required for holiday weekends. Guest must be minimum of 21 years of age to make a reservation.
Payment is fully refundable if cancellation is 14 days to the scheduled arrival date. If cancellation occurs within 7 days of arrival date, 50% of payment is forfeited. Failure to show constitutes forfeiture. Once checked in guests is responsible for the entire reservation. No refunds for early departure or inclement weather. No refunds for holiday reservations.
Please note: Our guest(s) accepts all liability for any/all damages to Tranquility Trails property, cabins or content. All parties agree to pay for any/all repairs due to such acts caused by any member of their party.
All guests must complete a liability waiver & register with Tranquility Trails. Please review these documents, sign & return via form provided or through postal services with-in 7 days of making reservation.
Camp fire wood and seasoned hardwood is available for purchase for fire pit or wood-stove heat where applicable. Cost is $10.00 for 2 cubic feet. (If you live outside Allegany county, bringing your own firewood is not an option. This is due to invasive, wood boring insects. NYS law prohibits the transport of firewood into Allegany county)
A charge of $35.00 is required. Dogs must be fully vaccinated & licensed. Dogs must be supervised at all times. No exceptions to this policy. If dog(s) bark excessively, becomes aggressive or uncontrollable, the owner(s) may be asked to forfeit the remainder of their stay. When using shared trails, please be considerate of other guests rights to feel safe and enjoy the quiet time with nature. Tranquility Trails reserves the right to implement this policy on their own terms & discretion.
Navigation/ access roads, driveways & trails
10 miles hour speed limit on all access roads and driveways. Private roads to cabins are accessible from paved road. 1 vehicle allowed per site. Ample overflow parking available.Trails are exclusively for our guests. Trails can be used for hiking, biking, cross country skiing, snow shoeing etc. A detailed site/trail map is provided. 10 miles of shared trails. PLEASE adhere to trail map and ALL trail markers when using shared/common trails. Property boundaries are clearly posted. Respect property boundaries and do not enter neighbors property. Smoking is not permitted on shared trails or inside any structure.
Cabin pricing is all inclusive other than a conservative cleaning/landscaping fee. No management fee.
Due to the pandemic we feel that it is very important to assure our guests that the cabins are thoroughly cleaned between each and every guest. Therefore, we hire a professional cleaning service. There is an additional fee of $45.00-$65.00 for these services. This charge varies depending on size of cabin & site.
Trash & recyclables: Due to the wild life we have a carry in carry out garbage policy. If you are not able to carry out your trash & recyclable please leave them secured in the designated receptacles located at each site and notify the staff when departing. The grounds are expected to be kept pristine. PLEASE DO NOT FEED WILDLIFE.
Absolutely NO hunting or discharge of firearms or fireworks is permitted at anytime. No hunting, fishing, trapping,foraging. Children must not be left unsupervised. NO EXCEPTIONS. ALL violations will be prosecuted to
the fullest extent of the law.
Check-in is anytime after 2:00pm- ~ check-out by 11:00 am
PLEASE e-mail: firstname.lastname@example.org FOR EXTENDED STAY, GROUP & ALL OTHER RATES
ENJOY YOUR VISIT & PLEASE COME AGAIN!!!